Shipping policy

Shipping fees are free for all orders placed on the Jardin des Bijoux website, whatever the destination.

(Shipping fees are free for all orders placed on the Jardin des Bijoux website, whatever the destination is, including Worldwide. )

  

For all new orders from Wednesday, April 28, 2021:

  

Orders are prepared and then shipped from Normandy in France. Order preparation times are 24 to 48 hours (excluding weekends and holidays).

 

 Destination address   Indicative delivery times 
 Metropolitan France   approximately 2 to 4 business days 
 Europe   approximately 4 to 7 business days 
 DOM-TOM 
 approximately 7 to 14 business days 
 Rest of the World 
 (Worldwide) 

 approximately 7 to 14 business days 
 (approximately 7 to 14 business days) 

 

Please note that during promotional campaign periods, delivery times may be extended.

 

Delivery is made to a letterbox (if the size of the package allows), or to the post office closest to the delivery address if applicable.

 

Jardin des Bijoux and the carriers being distinct and independent entities, Jardin des Bijoux cannot be held responsible for any delay in delivery attributable to the carriers.

 

The jewelry is delivered to the delivery address indicated on the order form.

 

In case you wish to cancel your order, please contact us by e-mail at contact@jardin-des-bijoux.fr as soon as possible specifying the reference of your order, as well as the e-mail used when ordering.

Failing for Jardin des Bijoux to be able to deliver on the date indicated or within the period indicated at the time of the order, the customer will have the possibility of obtaining the cancellation of the order under the conditions provided for in Article L 216-2 of the Consumer Code, that is to say, by registered letter with acknowledgment of receipt, after having enjoined Jardin des Bijoux to make the delivery within a reasonable time by registered letter with acknowledgment of receipt, and without Jardin des Bijoux has executed.

 

Concerning returns, you have a period of 14 days after purchase to return the item in its original packaging.
Check out our refund policy for more information.