F.A.Q.

Free Tracked Delivery:The Jardin des Bijoux offers free tracked delivery for any purchase, regardless of destination. Delivery in 3 days for metropolitan France and 5 days for Europe.

Return and refund: Enjoy a 100% satisfied or refunded guarantee! You have 14 days after receiving your jewelry to request a return or refund.

Customer Service: You can contact us by email at contact@jardin-des-bijoux.fr or via our contact page. We will be happy to help you.

Secure Payment:Payment on our site is 100% secure through TLS/SSL (Secure Sockets Layer) encryption, and through one of our secure payment providers Stripe™ or PayPal™.

Exclusivity:We do not sell in physical stores. Our jewelry is exclusively available in our online store.